Terms & conditions
B&B The Swiete VOF – The Hague
Article 1 – Identity of the Provider
B&B The Swiete VOF
Registered office: The Hague, The Netherlands
Chamber of Commerce number: 96245875
Email: booking@theswiete.com
Telephone: +31628674081
Article 2 – Applicability
By completing a reservation and making payment, the guest expressly agrees to these terms and conditions.
Article 3 – Formation of the Agreement
The agreement is concluded once:
- A reservation has been made via the website;
- Full advance payment has been received;
- A confirmation has been sent by email.
Without full payment, no right to stay exists.
Article 4 – Nature of the Service
B&B The Swiete VOF provides accommodation only.
Breakfast is not included and is not provided unless explicitly agreed otherwise in writing.
The accommodation forms part of a private residence but has an independent entrance.
Article 5 – Prices and Charges
All stated prices include 21% VAT.
Tourist tax and cleaning costs are specified separately during the booking process.
Obvious errors or mistakes in price listings are not binding on B&B The Swiete VOF.
Article 6 – Payment
The full cost of the stay must be paid prior to arrival.
If payment is not received, the reservation will automatically lapse without further notice.
Article 7 – Cancellation
Cancellation must be made in writing by email.
The date of receipt of the cancellation shall be considered the cancellation date.
Refund conditions:
– ≥ 21 days before arrival: 100% refund
– 14–21 days before arrival: 50% refund
– < 14 days before arrival: no refund
No refund will be given in case of no-show or early departure.
Any refunds will be processed within 14 days.
Article 8 – No Right of Withdrawal
Article 9 – Check-in and Check-out / Self Check-in
Check-in is possible from 15:00 (3:00 PM) on the day of arrival.
Check-out must take place no later than 11:00 (11:00 AM) on the day of departure.
The accommodation is provided via self check-in. Guests will receive a personal access code prior to arrival.
The access code:
- Is strictly personal;
- May not be shared with third parties;
- Grants access exclusively to registered guests.
B&B The Swiete VOF is not liable for damage or misuse resulting from sharing the access code.
A fee may be charged for late check-out.
Article 10 – Use of the Accommodation
It is not permitted to:
- Use the accommodation for parties or gatherings;
- Cause nuisance or disturbance;
- Allow more persons to stay than specified in the reservation;
- Sublet or provide the accommodation to third parties.
In case of violation, B&B The Swiete VOF has the right to terminate the agreement immediately without refund.
Article 11 – Liability
B&B The Swiete VOF is not liable for:
- Loss, theft, or damage to guests’ personal belongings;
- Personal injury unless caused by intent or gross negligence;
- Failures in utilities or internet services;
- Force majeure.
The guest is fully liable for damage caused to the accommodation, inventory, or property.
Any damage will be recovered from the guest.
Article 12 – Identification and Registration
Guests must present a valid identification document upon request in accordance with local regulations.
B&B The Swiete VOF is entitled to register personal data for legal obligations.
Article 13 – Force Majeure
Force majeure includes any circumstance beyond the control of B&B The Swiete VOF, including fire, government measures, extreme weather conditions, or technical failures.
In case of force majeure, B&B The Swiete VOF may cancel the agreement without liability. Any payments made will be refunded.
Article 14 – Applicable Law and Disputes
All agreements are governed by Dutch law.
Disputes shall be submitted to the competent court in the district of The Hague, The Netherlands.